1. Introduction
Anew Retreats is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
2. Contact Information
If you have any questions about this privacy policy or our data practices, please contact our Data Protection Officer (DPO):
Name: Adele York
Email: info@anewretreats.org
Address: Harmony House, The Green, Stillingfleet, York YO19 6SH
3. Data Collection
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, address
Technical Data: IP address, browser type, operating system, device information
Usage Data: Information about how you use our website, products, and services
Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences
How We Collect Data -
Direct Interactions: You may provide personal data by filling in forms or by corresponding with us by mail, phone, email, or otherwise.
Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties.
4. Purpose of Data Collection
We use your data for the following purposes:
To provide and maintain our services
To provide customer support
To communicate with you about updates, offers, and promotions
To improve our website, products, and services through analytics and research
To comply with legal obligations and protect against fraudulent activities.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
6. Data Sharing
We may share your personal data with:
Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Obligations: When required to do so by law or in response to valid requests by public authorities.
7. Data Subject Rights
Under GDPR, you have the following rights:
Access: You have the right to request access to your personal data.
Rectification: You have the right to request correction of any inaccurate personal data we hold about you.
Erasure: You have the right to request the deletion of your personal data.
Restriction of Processing: You have the right to request the restriction of processing of your personal data.
Data Portability: You have the right to request the transfer of your personal data to another party.
Object to Processing: You have the right to object to the processing of your personal data.
To exercise any of these rights, please contact our DPO.
8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
10. Updates to this Policy
We may update this privacy policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.